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Account Manager - Summit, NJ, Summit, New Jersey - Staples

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Company

Staples

Job Title

Account Manager - Summit, NJ

Location

Summit, New Jersey

Primary Role

General and Operations Managers

Career Level

Manager (Manager/Supervisor of Staff)

Job Description

Position Summary: The Account Manager is responsible for managing and sourcing new Staples Copy & Print Shop and Best Copy customers targeting mid to large-size businesses in the area and developing relationships that lead to additional sales of company products and services. In addition, they are also responsible for increasing the sales volume of current Staples Copy and Print Shop and Best Copy customers in the store’s trading area.

Position Responsibilities:
* Prospect and develop new Staples customer relationships; driving more footsteps into the store.
* Develop new business primarily through prospecting, in-person contacts, phone follow-up, and sales presentations.
* Implement sales strategy and ensure the company meets revenue and profit objectives through new business development and maintenance of existing accounts.
* Establish, build and expand relationships with existing and potential customers at multiple levels in the organization.
* Track and monitor accounts in salesforce.com program.
* Partner with store management team on the development of key customer accounts and attainment of incremental sales goals.
* Increase total product spend and retention rates among our existing business customer primarily in the copy and print shop.
* Establish strong community ties with the Chamber of Commerce and local businesses organizations.
* Through in person contacts (cold calling, prospecting) identify and develop existing Staples business customers at the administrative, management and senior management levels.
* Maintain adherence to all company policies and procedures.
* Perform other related duties as assigned.

Essential Skills and Experience:
* Analysis: gathers specific and relevant information to fully understand problems
* Planning: establishes clear, realistic timelines to accomplish goals
* Focus on Service: identifies and anticipates customer requirements, expectations and needs
* Communication: Speak clearly and in a logical organized manner
* Building Relationships: relates to people in an open, friendly, accepting manner
* Leveraging Diversity: creates a respectful and inclusive environment
* Results Orientation: demonstrates a strong drive to achieve meaningful results
* Establishing Trust: demonstrated support and interest in aligning business and customers

Qualifications

Preferred Skills & Experience:

* Bachelor’s Degree in Business Administration or related field.
* Salary will be commensurate with experience.
* Strong prospecting and closing abilities.

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